2.
If there is anything unusual about your
holding tank (cap improperly labeled,
located under a hatch, etc.) please
EMAIL at least 24 hours before the
service run.
3.
To make sure we can empty your tank completely, please make sure that your vessel’s valves
are correctly positioned and your vents are clear.
4.
Our service techs cannot service tanks with
seized caps. If your cap is not opened
on a regular basis, please see DECK FITTINGS.
5.
If your holding tank fitting is not
accessible from the outside of the boat
you will need to be present for the
service. Service techs will not enter
a boat without the owner or owner’s
representative present.
6.
If your vessel is new to you and you
are unfamiliar with the sanitation
system please EMAIL to schedule
an appointment for your first service.
During the time the tech will help you
assess if your system is ready for
service and answer any questions you
might have.
7.
If you suspect you have a clogged
vent, please see CLEARING VENTS & CLOGS. Symptoms of clogged
vents are lingering bad odor, leakage
around tank fittings, hissing noises,
bulging tank walls, liquid flowing back
into the bowl and difficulty emptying
the head.
8.
Most common pumpout problems can be handled with regular service rotation and taking the
precautions above. If you are have any questions
about your pumpout service, please
EMAIL and we will help
you diagnosis the problem.
We are dedicated to a cleaner, healthier Bay. Our services are designed to assist
boat owners to easily dispose of waste in the most efficient and eco-friendly way possible.